What is the Airport Development Fee?
Norwich Airport introduced the development fee (ADF) to help fund further development of the airport’s infrastructure and passenger facilities and to maintain and develop the airport’s route network.
Who has to pay?
All adult passengers departing from Norwich Airport will be required to pay the development fee:
- Adults £10 each
- Children (0-15) FREE
Age applies at the time of departure – proof of age may be required.
How do I pay for the Airport Development Fee ticket?
If agreed in advance by Norwich Airport, operators will be invoiced according to the above charges and ADF tickets can be obtained from the check-in desk or customer services desk as the fee is being collected by the operating airline.
Alternatively, if the operating airline is not being invoiced for ADF, you will need to purchase your ticket from the ADF payment machines located in the terminal building.
Please note, all children aged 0 – 15 years require an ADF ticket which can be obtained from the information desk.
Where does the money go?
The ADF makes an essential contribution to the ongoing sustainability of Norwich Airport. It is invested directly into both the Airport’s facilities and the development of the route network to ensure that Norwich Airport serves the travel requirements of the local region and wider community.
ADF has helped investment in the following projects:
- Increase in holiday destinations and retention of scheduled services
- Terminal building extension and refurbishment
- Flight information system
- Main apron upgrades for aircraft parking in front of the terminal
- State of the art radar equipment
- Fire training and emergency response facilities and equipment
- Ongoing investment and upgrades to terminal facilities including catering and Duty-Free concession refurbishments, a terminal power upgrade and installation of next generation security screening equipment.
Why is the Airport Development Fee not included in my ticket price?
Norwich Airport has decided to collect the ADF in an open and transparent manner, and all airlines operating from the airport are aware of its existence as a charge payable in addition to the flight ticket costs and associated taxes / charges. The operating airline may, in some instances, opt to collect this fee and incorporate within their ticket costs.
What happens if I do not pay the Airport Development Fee?
The airport reserves the right to refuse to handle any passengers who do not pay the ADF. All departing adult passengers must pay the fee and be in possession of a valid ADF ticket to enter the departure lounge at the airport. Your ADF ticket will be checked by security staff as you enter the search area.
What happens if my flight is cancelled after I have paid the Airport Development Fee?
If your flight is cancelled, and you have purchased an ADF ticket you are entitled to a refund. Please ask at the customer service desk for details. No direct passenger refunds are available when the ADF is collected by the operating airline.
How do I find out more information?
If you have a question or wish to make a complaint please click here and complete the contact form.
